Higher Education Comission (HEC) PERN2 Managed Services
Damcon is responsible for the corrective maintenance, provisioning of extended warranties for Generators, UPS , Fire extinguishers , Earthings , Civil Infrastructure Maintenance and provisioning Civil Services, Fuelling Services .
Damcon has an extended dedicated services to the below listed sites and teams are available 24 x 7
Damcon SLA: Response time of Damcon in the context of warranted services at all days, 24 X 7, shall be one hour from the reporting of the fault. In case reporting incident is effecting critical Components (Connectivity of more than two Universities ) then the response time shall be 30 minutes from the reporting of the fault. The same will be valid for all non-working hours and non-workings days of HEC.
PERN2 Network Design
PERN design is based of latest technology available in the domain, i.e. Gigabit Metro Ethernet, SDH, and DWDM (OADMs/OLAs). The network architecture had to comprise of 10 GE Metro Ring Networks in Islamabad/Rawalpindi, Karachi, and Lahore metro cities, whereas in other larger cities like, Hyderabad, Multan, Faisalabad, Quetta and Peshawar, the network had to be established using hub-and-spoke topology. Three (03) High End Carrier Class Core Routers at Islamabad, Lahore and Karachi had to be installed as three Regional Access (RA) POPs (Point of Presence: a junction/aggregation point of connections), whereas, Eight Local Access (LA) POPs in the three metro cities and Four Sub-Regional Access (sRA)POPs based on aggregation/ distribution routers of Carrier Class had to be installed in four major cities.
For further details please visit www.pern.edu.pk
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Scope of Work
PERN2 is a program of HEC and a largest nationwide terrestrial network with point of presence (POPs) located at the premiere educational & research institutions and regional centers of Higher Education Commission in major cities of the country Complete list of sites is given below . All the sites are equipped with Carrier Class Routing DataCom Equipment , Un-interrupted Power supplies UPS with individual battery back-up, Generators, Air Conditioners, Electrical Panels, illuminating lamps (Tube lights, spotlights, Energy savers etc), Bracket fans, Fire extinguishers coupled with Fire alarm controllers / detectors and civil Infrastructure (Earthlings, False Ceilings, Raised Floors, Power Ducts, Fiber Ducts).